Motorcycle Service Writer and Parts Counterperson – Southeast Motorcycle

Southeast Motorcycle located in Douglasville, GA is looking for an honest, self-driven, results-oriented person with a positive outlook, and a clear focus on the highest of customer service standards. We are seeking a motorcycle parts and accesories counterperson and service writer ready for the opportunity to work in a customer-oriented friendly environment. We are a franchise Aprilia, Moto Guzzi and Vespa Motorcycle and Scooter and CFMOTO ATV and motorcycle dealer . Southeast Motorcycle has been in business for over 25 years!

Duties include, but are not limited to:

• Greet and serve every walk-in or phone customer courteously and promptly. Answer questions and assist them in identifying and obtaining parts, accessories, and apparel that they might need or enjoy.
• Actively solicit sales and suggest selling of service-related parts and accessories in conjunction with the service department. Use brochures and merchandise displays as sales aides.
• Handle customer communication regarding returns and/or problems with orders. Issue return authorizations and maintain related records. Ensure customer satisfaction.
• Follow up on special ordered items, and notify the customer when received.
• Maintain the appearance and cleanliness of counters, displays, shelves, bins, and customer contact area by following good housekeeping procedures.
• Intake Service customers
• Communicate with customers and technicians regarding repairs and service of motorcycles and ATVs

***Knowledge of ADP Lightspeed a huge plus***

***Southeast Motorcycle will cross train the right candidate: technician, service writer***

• Other duties as requested.

Great benefits!

Great pay based on experience!

Job Type: Full-time

Pay: $15.00 – $20.00 per hour

Benefits:

• Health insurance

License/Certification:

• drivers license (Required)
• Motorcycle License (Required)

Work Location: In person