Sales Coordinator – Bliss Products and Services, Inc

Summary/Objective:
The Sales Coordinator serves as a vital link between the sales team, customers, and suppliers, ensuring seamless operations and efficient sales processes. This role requires a mix of strategic support, technical understanding, and administrative expertise to drive sales success. The ideal candidate will possess exceptional organizational abilities, a proactive approach to problem-solving, and strong interpersonal skills to maintain effective relationships with all stakeholders. The candidate should be comfortable working with various product lines and helping customers identify the right solutions, akin to a sales engineer.

Sales Coordinator Responsibilities Include:

Vendor and Product Support:

• Develop a comprehensive understanding of the product lines offered by multiple supplier vendors.
• Assist the sales team in identifying the right products to meet customer needs, acting as a technical resource when necessary.
• Maintain a database of supplier products, pricing, and specifications for easy reference.
• Coordinate with vendors to obtain accurate and timely product information, including availability and lead times.
• Build and maintain strong relationships with supplier representatives to ensure smooth operations and effective communication.

Quote Development and Management:

• Assist the sales rep(s) with entering data, managing and building detailed and accurate quotes using HubSpot (Bliss’ CRM) & QuickBase (Bliss’ quote system).
• Review quotes for completeness and accuracy to help act as a peer check for sales rep before submission to customers.
• Track the status of quotes and follow up on pending approvals.
• Develop standardized quote templates for different project types in coordination with the sales rep.

and Database Administration:

• Assist in implementing and maintaining systematic CRM workflows using HubSpot and QuickBase.
• Create and update customer profiles with relevant information to support the sales pipeline.
• Track and monitor customer interactions and communication history within the CRM system.
• Ensure the sales pipeline remains up-to-date and reflective of current opportunity stages.
• Generate detailed reports on sales activities, outcomes, and pipeline metrics to support team decision-making.
• Maintain data integrity through regular audits and updates to ensure accuracy.
• Create and distribute weekly/monthly sales performance reports and set up automated alerts for follow-up activities.

Required Skills and Experience:

Experience:

• 3-5 years of experience in sales support or coordination role
• Experience in construction industry preferred
• Knowledge of sales processes and best practices
• Understanding of basic business principles and practice

Technical Skills:

• Proficient in Hubspot & Quickbase is a bonus and database management is a requirement
• Strong Microsoft Office skills, particularly Excel
• Experience with sales tools and software

Soft Skills:

• Excellent organizational and time management abilities
• Strong written and verbal communication skills
• Detail-oriented with a focus on accuracy
• Ability to work independently and as part of a team

Communication Skills:

• Excellent written and verbal communication abilities
• Strong presentation and documentation skills
• Ability to communicate effectively with all levels of management
• Professional phone and email etiquette
• Experience in business writing and proposal development

Education:

• Bachelor’s degree in Business, Marketing, or related field preferred but not required

NOTE: PLEASE DO NOT CALL THE OFFICE, AS THIS MAY RESULT IN DISQUALIFICATION.

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Application Question(s):

• This is strictly an office-based job. Are you okay with working in the office Monday – Friday? Yes or No
• What is your expected salary?

Experience:

• Project coordination: 1 year (Required)
• Excel: 3 years (Preferred)
• Quickbase: 3 years (Required)

Work Location: In person